Case Study | Elastx: Generative AI for a Cloud Computing Provider

Elastx is a Swedish cloud provider offering services such as compute, databases, and cloud connectivity. The Elastx Cloud Platform is designed for business-critical workloads, and its customers are primarily Nordic SaaS companies handling sensitive customer data.

Challenges Faced: Generative AI and Cloud Computing Implementation

Elastx saw growing demand for advanced generative AI among its clients. Their initial production target was a RAG (retrieval-augmented generation) use case where a customer indexes documents for search. They required:

Segregated databases per customer/tenant
Cloud connectivity consistent with their managed platform
Strong data privacy and security guarantees

Why They Chose ConfidentialMind

Elastx was exploring how to augment its managed Kubernetes offering with generative AI. Their team had already begun prototyping RAG capabilities. After a product demo, they found many features on their wish list already implemented, making a partnership to integrate our solution into their platform a natural next step.

What the ConfidentialMind Platform Solves

ConfidentialMind Platform integrates cleanly with managed Kubernetes and GPU resources, enabling Elastx to combine cloud and AI services:

Shared LLMs available across tenants with appropriate isolation
Client-specific RAGs with segregated databases
APIs for straightforward application integration
Support for document chunk ingestion as plain text with metadata
Ability to scale resources up or down based on demand

“As a cloud service provider, we saw a growing demand for generative AI. As a result, we needed a solution that could offer these capabilities while simply integrating with our managed Kubernetes and GPUs,” said Joakim Öhman, CEO at Elastx. “ConfidentialMind’s platform was the perfect fit, enabling us to quickly offer our clients advanced AI features like RAG search with segregated databases. In just weeks, we've seen immediate value as our first customer successfully using the solution. We highly recommend ConfidentialMind to anyone looking to enhance their AI capabilities.”

Conclusion

The Elastx partnership demonstrates the rapid deployment and tight integration possible with our platform in established cloud environments. In a matter of weeks, we moved from initial contact to their first customer in production. This case study highlights how the ConfidentialMind Platform integrates with cloud providers to deliver immediate value and a secure, multi-tenant AI foundation for end customers.