What is generative AI?

Generative artificial intelligence (AI) is a type of machine learning system that can specifically create content such as text, images, audio, code, and videos.

The term generative AI become popular with the introduction of ChatGPT, a chatbot, and Dale E, an image generator by OpenAI in 2022 and 2021, respectively. These new tools have enabled us to create human like content using computers and our imagination.

By now generative AI is in the news headlines every day. It is the biggest digital disruption since the era of the internet, fundamentally changing the way we create content, work, and innovate.

How Does Generative AI Work?

Generative AI is powered by large language models (LLMs). These machine-learning models use neural networks that replicate the human brain structure. This enables them to understand and identify patterns and relationships from any data. As a result, it can understand the context between related terms, words, or any other information and use these findings to generate responses to users' requests. Unlike traditional algorithms that rely on explicit rules or predefined templates, generative AI models are closer to reasoning like humans, which no other technology has been able to do yet.

The general rule has been that the quality of the content produced is based on the quality of the training data and its size. That meant the more data you provide, the more refined and accurate the model became. However, the latest tests have shown that training the models with your data is difficult and very expensive. Therefore, there is a shift happening, which is using pre-trained foundational models with systems such as Retrieval Augmentation Generation to increase the relevancy and accuracy of the output.

Generative AI Benefits for Businesses

Generative AI offers many benefits across industries. Here are some key benefits of generative AI for all businesses:

  • Cost-saving: automate repetitive tasks such as writing reports or summarizing meeting notes to save valuable time and reduce operational overheads.
  • Data-Driven Decision Making: handle huge amounts of data and get actionable insights or predictions to make more informed decisions for your business.
  • Improved Customer Service: give your customers personalized recommendations or use bots to answer frequently asked questions. This improves customer engagement and purchasing experience.
  • Accelerating innovation: generate new ideas, designs or strategies, which can speed up innovation in your product development.

FAQ

Can Generative AI Replace Employees?

Currently, it is far from replacing employees, but enhancing their capabilities. How will the future look, we cannot know for certainty. But one thing is for sure generative AI has been integrated into many aspects of our lives and work, and the transition continues to grow.

What Are the Limitations and Challenges of Generative AI?

There are many challenges businesses face when integrating generative AI into their workflows, such as:

  • Developing software infrastructure including data connectors and security protocols is a very complex and long process.
  • Complying with new AI laws and regulations is difficult and expensive.
  • Having data scientists’ know-how or budget to hire them.
  • Keeping your organization and/or your client's confidential data secure.

What Is the Biggest Concern With Generative AI?

The biggest concern is data protection. Sensitive information could potentially be mixed into LLM models. This is why many organizations are not permitting their teams to use private generative AI models.

How Can Your Business Implement Generative AI Safely?

  • Define a clear objective: Identify your business goals for using generative AI. For example, improve customer service, automate certain tasks, or make domain-specific solutions.
  • Choose the right AI solution: Decide between building the systems yourself or selecting enterprise AI platform to get started instantly.
  • Ensure data privacy: Use open-source models that run on your own hardware or private cloud environment. This way you can secure your data and be compliant with data privacy regulations such as GDPR or the EU AI Act.
  • Implement humans in the loop: Always include the end user in the processes of developing applications to maximize the benefit.
  • Monitor the results: Constantly monitor the performance of your systems to assess their alignment with your goal.
  • Provide continuous training: Train your employees to use AI systems. For example, make 10 examples of how a certain application can be used.

Which Industries Can Benefit from Generative AI?

There are no industries that are limited to benefit from generative AI. Essentially, all businesses can have some form of enhancement or improvement. Regardlessly, popular industries that can benefit from generative AI are automotive, manufacturing, defense, healthcare, and finance. For example, airline companies can generate new designs for more efficient engines.

Is Implementing Generative AI Expensive?

When you choose API-based solutions or build the software infrastructure from the ground up it is expensive. The cost can easily spin up, even outperform the value of generative AI benefits.

How can you lower the costs of generative AI?

There are many ways to reduce the costs of generative AI. But the main ones are choosing a generative AI software infrastructure platform as a service, and cost-efficient open-source LLMs, and running these systems locally in your data centers. Doing so you eliminate the need to hire expensive AI engineers (the platforms are a fraction of the cost of building it yourself) and avoid high overheads with API-based providers. As a result, you can lower your generative AI implementation costs up to 50-75%.

Bottom Line

Ever since the introduction of ChatGPT and DALL-E by OpenAI, Generative AI has been in the news spotlight. No wonder why. Its capabilities to produce new content from human language are far from ordinary. It has completely revolutionized how businesses lower operational costs, serve their clients and innovate new products. All this is possible by making sense of the data and creating content such as text, images, and code, as well as videos and voices.

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